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Getting a hole in your roof doesn’t happen often, thankfully, but how does it happen? 
 
We have only come across two causes so far which can do this; 
 
1 - Something dropping on your roof, such as (a) debris from a taller, neighbouring building or (b) an overhanging tree branch that has broken off, or 
 
2 – a small localised whirlwind which can ‘lift’ your roof slates/tiles. 
 
It doesn’t really matter how it happened, what matters is how are you going to deal with it! 
 
First, it’ll be a bit of a shock, discovering that you have a hole in your roof. 
 
Second, you think it’ll be expensive, time consuming and messy to sort out. 
 
Third, where do you start looking to solve your broken roof? 
 
 
Here at High Reaching Solutions, we not only supply tracked spider access platforms, with or without qualified and experienced operators, we also undertake works such as roof and gutter repairs and also gutter cleaning. The accompanying photos are of a property in Pickering, North Yorkshire where the owner had discovered that they had a hole in their roof, it could be seen from across the road. Their first call was to their ‘decorator/handyman’, who immediately suggested to them to call us, which they did. 
Photo of a hole in the roof with roof slates scattered on roof. Another view of hole in roof, a little further up the roof. A view which takes in the whole roof showing the hole and various slipped slates in different areas of the roof.
 
 
In the first instance we surveyed the property to establish which one of our ‘Ladies’ would be the most suitable. We took into consideration where she would need to be in order to reach all the areas of the damaged roof. Were there any obstacles, obstructions that would be in the way, such as telephone wires, trees, conservatories, ponds, cars etc. All these things, and more, need to be established, to ensure that we operate in a safe and efficient manner. 
 
The next step is to establish a convenient date/time for all parties involved and to arrange permits, if required. 
 
In this instance, at Pickering, we undertook the survey mid-morning and were on-site to do the repairs early afternoon the same day with ‘Sophie’, our 18m spider platform. 
 
As you can see from the photos, not only was there a large hole in the roof, but also some other slipped slates on other areas of the roof. All of which needed to be rectified. On completing the repairs, we cleaned out the guttering to ensure there would be no blockages when it rained next time. Our client was very pleased that we were able to attend and get everything repaired so quickly as rain had been forecast in the next couple of days. 
Our operators always offer our client and/or the property owner to be taken up in the machines basket so they can see for themselves the problems and then the repairs undertaken afterwards. Not all take us up on the offer as not everyone likes heights, which is totally understandable. This is why we always take photographic evidence, which we pass on to our client, so they have proof that works have been carried out professionally, just in case they can recoup the costs from their insurance company and for their peace of mind. 
We hope you like the photos and if we can be of assistance to you in the future for any work at height requirements then please do get in touch. 
A photo of the roof showing the slates replaced resulting in the hole being repaired. A view of the roof from a different angle showing several misplaced slates. The same view of roof with misplaced slates repositioned in their correct location. A view of the roof from the front elevation showing the hole and misplaced slates around the Velux window repaired and water-tight.
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